GoHighLevel specialist · CRM & AI automation

Marilyn Ramos

I build the systems behind the business: CRM pipelines, workflow automation, AI receptionists, funnels and compliant SMS — so no lead ever waits for a reply.

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Automation systems
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Websites & funnels
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A2P registrations
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Automated response
Marilyn Ramos Missed-call text back Voice AI receptionist A2P verified
What I do

Marketing, sales and support running on one connected system

Most businesses lose leads in the gaps between tools. I close those gaps inside GoHighLevel — from the first form fill to the review request after the job is done.

CRM systems

Sub-account builds, pipelines that match how you actually sell, calendars, forms and custom fields — set up so your team can find anything in two clicks.

AI receptionists

Conversation AI and voice agents that answer instantly, qualify the lead, book the appointment and hand off to a human at the right moment.

Websites & funnels

Conversion-focused pages wired straight into the CRM, so every submission starts a workflow instead of sitting in an inbox.

Toolkit

Everything I set up, in one place

GoHighLevel CRM

  • Sub-accounts
  • Pipelines
  • Opportunities
  • Calendars
  • Forms
  • Custom fields

AI automation

  • Conversation AI
  • Voice receptionist
  • Chat assistants
  • Smart routing
  • Lead qualification

Workflows

  • Lead nurture
  • Reminders
  • Missed-call text back
  • Reactivation
  • Sales automation

Web & infrastructure

  • Landing pages
  • Funnels
  • Custom CSS
  • Email domains
  • A2P compliance
Workflow library

Ten automations doing the follow-up for you

Every one of these is live in a real GoHighLevel account. Drag the canvas, or open a screenshot to see the full build.

Lead capture
Lead capture workflow in GoHighLevel Open full view

Lead capture

Trigger Form submitted
  • Create contact and tag as a new lead
  • Open an opportunity in the pipeline
  • Send SMS and email within seconds
  • Notify the team
Appointments
Appointment reminder workflow Open full view

Appointment reminders

Trigger Calendar booking
  • Confirmation by SMS and email
  • Reminder sequence before the slot
  • Follow-up after the appointment
  • No-show recovery path
Nurture
Lead nurturing workflow Open full view

Lead nurturing

Trigger Opportunity created
  • Multi-step SMS campaign
  • Email follow-up on a delay
  • Pipeline stage updates
  • Sales notifications on reply
Missed call
Missed call text back workflow Open full view

Missed-call text back

Trigger Missed incoming call
  • Instant text reply to the caller
  • Create the opportunity automatically
  • Alert the right staff member
  • Keep the conversation in one thread
Reactivation
Customer reactivation workflow Open full view

Customer reactivation

Trigger Customer goes inactive
  • Promotional SMS to the dormant list
  • Email campaign in parallel
  • Track replies and interest
  • Move responders back into the pipeline
Pipeline
Sales pipeline automation workflow Open full view

Sales pipeline

Trigger Opportunity stage changed
  • Assign the deal to a team member
  • Create the matching tasks
  • Start the stage-specific follow-up
  • Update status and value
Onboarding
Client onboarding workflow Open full view

Client onboarding

Trigger Deal marked won
  • Welcome email with next steps
  • Client tasks and intake form
  • Internal notifications
  • Setup checklist for the team
Reviews
Review request workflow Open full view

Review requests

Trigger Service completed
  • Send the review request at the right moment
  • Monitor who responds
  • Follow up on unhappy replies privately
AI routing
AI conversation routing workflow Open full view

AI conversation routing

Trigger Customer message received
  • Read the intent behind the message
  • Route to the right department
  • Assign an owner
  • Let the AI keep the chat going
Campaigns
Marketing campaign workflow Open full view

Marketing campaigns

Trigger Campaign enrollment
  • Email sequence on a schedule
  • Matching SMS sequence
  • Lead source tracking
  • Conversion monitoring
Drag to pan · click a screenshot to enlarge
Live builds

Eight sites and funnels, all connected to the CRM behind them

Booking pages, lead-gen funnels and business sites — every one of them opens a workflow the moment someone fills in a form.

Messaging compliance

A2P registrations that get approved, not rejected

Brand and campaign registration, opt-in language, privacy policy and sample messages — prepared so carriers approve the submission and the texts actually land. Here are nine of them.

Approved A2P registration 01
Approval document
opens in Google Drive
Registration 01 Approved View
Approved A2P registration 02
Approval document
opens in Google Drive
Registration 02 Approved View
Approved A2P registration 03
Approval document
opens in Google Drive
Registration 03 Approved View
Approved A2P registration 04
Approval document
opens in Google Drive
Registration 04 Approved View
Approved A2P registration 05
Approval document
opens in Google Drive
Registration 05 Approved View
Approved A2P registration 06
Approval document
opens in Google Drive
Registration 06 Approved View
Approved A2P registration 07
Approval document
opens in Google Drive
Registration 07 Approved View
Approved A2P registration 08
Approval document
opens in Google Drive
Registration 08 Approved View
Approved A2P registration 09
Approval document
opens in Google Drive
Registration 09 Approved View
Click a document to enlarge
Agency setup

White-label CRM environments, ready to hand to a client

Agency branding, sub-account structure and sending infrastructure configured before the client ever logs in.

White-label CRM branding setup

Custom branding

Agency name, colours and login experience applied across the whole platform.

Agency dashboard configuration

Agency dashboard

One view across every client account, with the reporting an owner actually checks.

Client sub-account structure

Client sub-accounts

Snapshot-ready builds so a new client can be live the same week they sign.

Dedicated email sending domain setup

Dedicated sending domain

Email infrastructure set up on your own domain, so campaigns reach the inbox.

Email authentication records

Email authentication

SPF, DKIM and DMARC records verified, plus reputation kept clean over time.

Need the same setup?

Agency branding, sub-accounts, A2P and email infrastructure can be configured as one package.

Ask about agency setup
Track record

What the work adds up to

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Automation systems

Workflows, campaigns, pipelines and customer journeys built and tested.

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A2P registrations

Brand and campaign submissions approved for business SMS.

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Websites & funnels

Conversion-focused pages, booking flows and lead-gen funnels.

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Response coverage

AI and automation answering while the team sleeps.

How we'd work

From first call to a system running on its own

01

Discovery

Your goals, your customers, and where leads currently go cold.

02

Strategy

The CRM structure, workflow map and automation paths, agreed before anything is built.

03

Build

Pages, workflows, AI agents and integrations put together inside your account.

04

Testing

Every branch walked through as a real customer would, before it goes live.

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Launch

Handover, team walkthrough, and monitoring for the first weeks of traffic.

Working together

Why clients keep the system after the build

Built around the business

The automation follows how your team already sells and serves, so people use it instead of working around it.

The whole stack, one person

CRM, workflows, sites, funnels, AI, A2P and email infrastructure — no handing you between specialists.

Tested before handover

Every workflow is walked through end to end, so the first real lead isn't the one that finds the bug.

Tell me where leads are falling through

Send over what you're running today and I'll map out the CRM, workflows and follow-up that would close the gaps.

Marilyn RamosGoHighLevel specialist · CRM & AI automation
© 2026 Marilyn Ramos. All rights reserved.